GDPR
Your data protection rights.
This page outlines how silverglen-harbor complies with the General Data Protection Regulation (GDPR) when handling personal data.
Our responsibilities
We act as a data controller for information collected to deliver care services. This means we decide why and how personal data is processed.
We keep records secure, limit access to trained staff, and review retention periods regularly.
Lawful bases used
- Contractual necessity for care delivery.
- Legitimate interests to improve our services.
- Consent where optional communications are involved.
Your rights
You can request access to your data, correction of inaccuracies, restriction of processing, or deletion when appropriate. You may also request a copy of your data in a portable format.
Making a request
Email [email protected] to start a request. We will verify your identity and respond within one month, as required by GDPR.
Data transfers
If we use trusted service providers, we ensure appropriate safeguards are in place for any data transferred outside the UK or EEA.
Supervisory authority
If you have concerns, you can contact the UK Information Commissioner’s Office. We encourage you to reach out to us first so we can resolve issues quickly.