Our story
We bring clarity to everyday pet care.
silverglen-harbor began as a volunteer-led rescue support group. Our early work focused on helping anxious pets settle into new homes with simple routines and confidence-building exercises.
Over time, families asked for the same structured support beyond the adoption phase. We expanded into full care planning, bringing together pet sitters, behaviour specialists, and nutrition advisors.
What makes us different
We work with the household, not just the pet. That means writing clear routines, practical checklists, and gentle guidance that can actually be followed.
Values
Respect the animal
We read body language and respond with patience, never pressure.
Work with real life
Plans are built around jobs, family schedules, and available time.
Teach through clarity
We break behaviour guidance into steps that feel manageable.
Leadership
Meet the care team.
Mara Lowell leads care planning and specialises in anxious dogs and transition routines.
Oliver Kent supports behaviour observation and enrichment planning for cats and small mammals.
Ruth Daniel manages follow-up visits and makes sure families feel confident with new routines.
Company philosophy
Consistency creates security.
Most behavioural concerns come from stress or confusion. We focus on the small, repeatable actions that help pets predict what comes next.
Our goal is long-term stability: fewer disruptions, calmer homes, and pets that trust their environment.
Milestones
2017
First rescue settling programme launched across North Yorkshire.
2020
Expanded to full household care plans and ongoing support visits.
2024
Introduced senior pet wellbeing pathways and mobility support.
Achievements
Impact you can measure
Industries served
Rescue organisations
Transition support, decompression routines, and foster guidance.
Busy households
Care planning for shift patterns, travel, and multi-pet homes.
Senior pet families
Comfort adjustments, mobility changes, and wellbeing check-ins.
Work with a team that values steady progress.
We help you build habits that last, from the first consultation through ongoing care.
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